Privacy Policy

Clairova ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clairova.com or make a purchase from us.

Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.

Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment information (processed securely through our payment processor).

Email Subscriptions: If you sign up for our email list, we collect your email address and may collect your name.

Automatically Collected Information: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through cookies and similar tracking technologies.

We use the information we collect to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Respond to customer service requests

• Send marketing emails (only if you've opted in)

• Improve our website and products

• Comply with legal obligations

• Prevent fraud and protect security

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, shipping, email marketing, and analytics. These providers are contractually obligated to protect your information.

• Legal Requirements: If required by law, regulation, or legal process.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

If you subscribe to our email list, you will receive marketing communications from us. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us at [email protected]. We use a reputable email service provider and comply with applicable anti-spam laws.

We implement appropriate technical and organizational security measures to protect your personal information. Payment information is processed through secure, PCI-compliant payment processors. We do not store full credit card numbers on our servers.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the updated policy.

For privacy questions or concerns, contact us at [email protected].